Inappropriate use of the emergency department has long been identified as a major problem in the health care system. The twin challenges have been exactly how to define “inappropriate” and who should be held responsible. Many payers have penalized the hospital or the patient for individual visits deemed inappropriate, but this approach can clearly be unfair. In 2012, Solventum met these challenges by releasing the Solventum™ Potentially Preventable Emergency Department Visits (PPVs) Classification System as one of the three Solventum™ Population-focused Preventables (PFPs). The other two are the Solventum™ Potentially Preventable Admissions (PPAs) Classification System and the Solventum™ Potentially Preventable Services (PPS) Classification System.opens in a new tab
As with the other Solventum Potentially Preventable Event methodologies, three core concepts are essential. First, we recognize that not all ED visits are potentially preventable. Second, what matters is not the individual visit, but rather the overall rate of potentially preventable ED visits. Instead of approaching quality with the mindset of “This should never happen,” we use a more realistic and meaningful approach of “This has happened too often.” Third, any comparisons across populations of patients must be risk-adjusted. In practice, that means that the actual Solventum PPV experience of a population is compared with the experience that would be expected for a population with the same case mix.
The Solventum PPV logic is divided into two phases:
- Identify potentially preventable events
By definition, “ED visits” include only those visits where patients were treated and released. (Nationally, 14 percent of ED patients are admitted to the same hospital; their ED services are included within the inpatient stay.)
All ED visits are grouped using the Solventum™ Enhanced Ambulatory Patient Groups (EAPGs) Classification System. Of the 560 Solventum EAPGs (as of February 2019), many principal diagnoses within 196 Solventum EAPGs are considered potentially preventable in the general population. In a Minnesota all-payer analysis, the most common Solventum PPVs were upper respiratory tract infections, abdominal pain, and musculoskeletal systems and connective tissue diagnoses such as back pain. When a population is under the care of a residential nursing care facility (such as a nursing facility, intermediate care facility, or residential treatment center), additional trauma, infections, and certain other diagnoses are considered potentially preventable.
- Determine patient risk adjustment
In any rate-based comparison of outcomes, risk adjustment is essential for a fair comparison across populations. Although Solventum PPVs are generally preventable, they will never be totally eliminated, even with optimal care. As a result, there will be a residual rate of Solventum PPVs in even the best-performing systems. More importantly, the rate at which PPVs occur depends on the burden of illness of the population.
The Solventum PPV software measures the burden of illness of each patient (and therefore of the population) using the Solventum™ Clinical Risk Groups (CRGs) Classification System. In Solventum CRG v2.1, there are approximately 390 base Solventum CRGs and 1,470 total Solventum CRGs, taking into account severity levels. For example, Solventum CRG 70602 describes a person with congestive heart failure, diabetes and chronic obstructive pulmonary disease, severity level 2. ED visits for this person are more likely to be preventable than for a person in severity level 5 (i.e., Solventum CRG 70605).
The Solventum CRGs can be rolled up into three levels of aggregation (i.e., approximately 676, 254 or 54 groups) and nine health status group levels. The aggregated Solventum CRGs sacrifice some clinical precision, but with only a slight loss of explanatory power. Solventum recommends that the ACRG3 level of 54 groups (as of 2019) be used for setting risk-adjusted Solventum PPV norms.
Further information on the Solventum PPV logic is available in the Solventum™ Population-focused Preventables (PFPs) Classification System overviewopens in a new tab. Detailed information is available to licensees in the online Solventum PFP definitions manual.
The Solventum PPV clinical logic is maintained by a team of Solventum clinicians, data analysts, nosologists, programmers and economists. The methodology is updated annually to reflect changes in the standard diagnosis and procedure code sets as well as Solventum enhancements to the clinical logic.