Health information & technology
Enabling better, smarter, safer healthcare. From capture to code.
We are solvers. We work hand-in-hand with our customers to tackle some of their biggest challenges in healthcare. From physician burnout to administrative burden to appropriate reimbursement and population health insights. We’re pushing the boundaries of innovation to ensure capture to code isn’t just a buzzword but a reality.
A reality where clinicians use ambient technology to unobtrusively capture patient visits so they can focus more fully on care, knowing documentation is already underway. Where highly skilled coders have more bandwidth for complex cases while AI handles simple tasks — and aligns team workflows more closely. And health systems not only reimburse appropriately for care but produce records showing improved outcomes for patients in the community.
Our technology platforms, from cutting-edge conversational AI to natural language understanding and everything in between, are built specifically to target our clients’ problems and solve them. Their purpose is to advance healthcare and your organizational objectives, creating more time to care — a goal we all can stand behind. Because at the end of the day, healthcare is personal.
Workflow solutions that close the loop between clinical care and revenue integrity
Ambient clinical documentation solutions automate documentation, in real time so clinicians get more time with patients — and their family and friends. Gaps in the patient story are proactively identified and addressed with integrated and closed-loop clinical documentation integrity (CDI) solutions, helping to improve quality metrics, risk adjustment, continuity of care and revenue capture. Records are seamlessly coded through an AI-powered, clinically driven review process, empowering coding teams, reducing time to bill and minimizing denials. Underpinning these integrated workflows is expert content honed over four decades, quality and patient classifications that drive patient insights and measure quality outcomes.
60%
of physicians say bureaucratic tasks contribute to burnout
29.5%
of improper payments made to inpatient hospitals were associated with insufficient documentation
37%
of Egyptian Health ED visits were potentially preventable using PPVs
46%
increase in denials from Medicare Advantage in 2022
Tailored solutions for every role in healthcare
We all play a part in helping to ensure our healthcare system is as effective and efficient as it can be. From those on the front lines to the back office experts and everyone in between, we're here to provide you with technology that supports your role in delivering better, smarter, safer care.