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Transform the experience of healthcare with clinical intelligence

Using physician assistive solutions to reduce the administrative burden

The challenge: Battling physician burnout

Physician burnout is an ongoing epidemic throughout health care. Clinicians are battling widespread burnout and dissatisfaction in a complex health care environment with competing priorities.

The primary cause: Overwhelming administrative burden

The clinical documentation burden weighs heavily on physicians and clinicians. Often, physicians spend more time on administrative tasks than they do with their patients.

58% of physicians often have feelings of burnout

54% of burned out physicians say it severely impacts their lives

68% of clinicians say burnout has negatively affected their relationships

Physicians spend nearly 50% of their workday on the electronic health record (EHR)

About half of physicians report not having enough time to complete clinical documentation

More than one-third of physicians reported moderately high or excessive time spent on the EHR at home

Save time and improve documentation with advanced speech recognition

By bringing conversational artificial intelligence (AI) and ambient intelligence directly into clinician workflows, Solventum enables clinicians to conversationally capture the complete patient narrative in the EHR. Our solutions have helped clients close care gaps with real time CAPD that delivers clinical insights to physicians. Natural language understanding (NLU) technology supports contextual understanding of the patient’s narrative and helps to improve documentation accuracy from the start.

Our documentation solutions include:

  • 3M™ M*Modal Fluency Direct is a cloud-based speech and AI-powered solution that enables physicians of any medical specialty to conversationally create, review, edit and sign clinical notes directly in more than 250 EHR systems. Speech enabled commands and navigation capabilities across many systems and devices create efficiency and provide a better user experience.
  • 3M™ M*Modal Fluency Flex is a speech-driven physician document creation solution that uses the same cloud-based technology as 3M Fluency Direct, allowing clinicians to document in the absence of a documentation functionality in the EHR.

Flexibility for any device, workflow or setting

Solventum makes it easy for clinicians to dictate notes at home, the clinic, hospital or on the go

With our cloud-based speech understanding technology, clinicians can capture the patient encounter using any device from anywhere. Integration for mobile devices and apps gives clinicians the chance to switch between mobile and desktop devices. Solventum makes it easy for clinicians to dictate notes at home, the clinic, hospital or on the go.

Solventum helps improve clinicians’ EHR documentation experience across more than 250 EHRs by delivering the flexibility physicians need to support their natural and individual documentation workflows. The single conversational AI platform enables users to utilize different speech options, all with the same cloud-hosted user profile shared across applications, workflows and devices, letting physicians choose the best documentation option for their needs.

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Real time clinical intelligence with AI-powered CAPD

Solventum's CAPD functionality proactively presents context specific clinical insights to physicians within the EHR documentation workflow

Our CAPD technology proactively delivers real time clinical intelligence to clinicians for continuous improvement in how they care for patients.

This technology continuously and in real time analyzes the note and delivers proactive nudges to clinicians, helping physicians close care gaps and improve documentation in the EHR. It proactively engages clinicians with clinical documentation integrity (CDI) and hierarchical condition category (HCC)-related insights in order to reduce rework and reduce retrospective queries.

The system also tracks and reports on physician interaction with the system to demonstrate engagement and compliance.

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The next step: Virtual assistant technology and ambient clinical documentation

Our virtual assistant technology delivers an ambient experience to clinicians, allowing them to focus on the patient instead of the EHR when delivering care. It uses conversational AI to help clinicians document the patient encounter and automate tasks.

Information lookup

Conversationally search the patient chart to get the right information, right away.

Conversational order entry

Speech enable computerized physician order entry (CPOE), which accounts for 12.1% of physician clinic hours (43 minutes) in the EHR.

Easy EHR navigation

Completely transform the way clinicians experience and interact with the EHR with intuitive, conversational workflows.

Documentation tasks

Quickly and easily capture a note in free form, and complete EHR documentation with task and command management using ambient speech.

Ambient experience

Enable real time patient and physician interaction without technology getting in the way.

How Solventum speech understanding helps clinicians

Our speech understanding solutions can improve physician satisfaction, user experience and efficiency. Solventum clients have reported personal success stories, including the ability to:

Complete patient notes quicker with 52% faster clinical documentation*

Communicate notes three to four times faster than typing

Close encounters more quickly with a 30% faster closure rate

Create time to care through a 30% increase in physician productivity

* Time study data reported by a client health system using 3M Fluency Direct (personal communication, May 5, 2020)

Results, outcomes and/or financial improvements should not be interpreted as a guarantee or warranty of similar results. Individual results may vary depending on a facility’s circumstances.

The answer: Solventum clinician solutions

Front-end speech recognition

Back-end dictation and transcription

Mobile speech recognition

Computer-assisted physician documentation (CAPD)

Virtual assistants and ambient clinical documentation

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