Skip to main content

Oral care support

We’ve got what you need

Whether you’re new to the field or a seasoned professional, we are here to provide you and your practice with the support you need.

A man holds and looks lovingly at his young child, who has her arms around her father’s neck, smiling.
FAQs Product support Additional resources Oral Care Portal Contact us
On this page...
FAQs
Product support
Additional resources
Oral Care Portal
Contact us

FAQs and general information

Discover quick answers to common questions. Our FAQ content supports you in finding the optimal tools and solutions that help you deliver top-tier patient care.

Solventum dental products are sold through authorized dental distributors to licensed dental professionals. Solventum dental products are not sold directly.

Solventum orthodontic products can be ordered directly from Solventum. Please call 1-800-423-4588 opt. 1 for account and ordering assistance.

Thank you for your interest in becoming an authorized dental distributor in partnership with Solventum. At this time, we are not adding new distributors. Please check back with us in the future!

For information on submitting an idea to Solventum, please view the Unsolicited Idea Submission Policy.

Submit your idea

Product support

Backed by decades of clinical experience and product expertise, our teams stand ready to assist you with technical information, troubleshooting and expert guidance.

Dental

Hours of operations
Monday - Friday
8 a.m. - 5 p.m. Central Time

Phone
1-800-634-2249

Email
oralcareproducts@solventum.com

Orthodontic

Hours of operations
Monday - Friday
8 a.m. - 6:30 p.m. Central Time

Phone
1-800-423-4588

Email

orthosupport@solventum.com

Custom digital

Hours of operations
Monday - Friday
8 a.m. - 5 p.m. Central Time

Phone

1-800-423-4588

At the prompt, press 2 to speak with our Clinician's Support Team

Email

customortho@solventum.com

Send us a message

All fields are required unless indicated optional

There was an error processing your request. Please try again later.

Streamline your workflow with Oral Care Portal

Integrated treatment design platform 

Leverage our cloud-based treatment design platform to help you simplfy treatment planning and empower your pratice with flexibility and control for confident treatment outcomes.

Log in to portal Learn more
User interface of the 3M Oral Care Portal screen showing teeth with aligners

Are you a patient?

Explore information and resources to help you understand and contribute to the success of your treatment.

Navigate the patient experience