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3M™ M*Modal Fluency Direct

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Enables physicians of any medical specialty to conversationally create, review, edit and sign clinical notes directly in your electronic health record (EHR). This solution leverages Solventum natural language understanding (NLU) technology for contextual understanding of the patient’s narrative and helps to improve documentation accuracy from the first word. 3M™ M*Modal Fluency Direct delivers an exceptional clinical documentation experience to physicians, leading to higher physician adoption of technology.

With built-in computer-assisted physician documentation (CAPD) functionality, the technology continuously analyzes and monitors the clinical narrative. In real time, it nudges you for additional information or clarification and suggests specific things you can do to improve the quality of care and clinical documentation.

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Product Details

Integrated with more than 250 EHRs

Integrated with more than 250 EHRs

Fluency Direct seamlessly works with more than 250 EHRs, including all major platforms (Epic, Meditech, eClinicalWorks, Cerner, athenaClinicals and more) to achieve faster EHR adoption, higher quality documentation and lower transcription costs. Advanced voice commands facilitate EHR navigation and single sign-on capabilities further boost physician productivity.

Real time insights with CAPD

Real time insights with CAPD

Includes built-in CAPD functionality to deliver real time automated and proactive AI correlated feedback to clinicians as they document in the EHR. This closed-loop documentation solution automatically brings the right insights to physicians within the clinical documentation workflow, as well as tracks and reports on physician interaction with the system.

Reliable out-of-the-box accuracy

Reliable out-of-the-box accuracy

At the core of 3M Fluency Direct’s accuracy is the power of speech understanding. This proprietary technology combines game-changing speech recognition solutions with powerful NLU. It allows physicians to speak in conversational tones and improves accuracy over time. NLU enables the creation of rich documents that encapsulate both narrative and encoded information, as well as dictation directly into any application.

Easy deployment and built to scale

Easy deployment and built to scale

Built to scale, 3M Fluency Direct voice recognition dictation software offers flexible deployment models to run cost effectively in many different EHR, PC, virtual, thin client and server architectures. Support for automated installation and upgrades frees up IT resources and speeds up processes.

Personalized physician experience

A single, cloud-hosted voice profile allows clinicians to dictate into their EHR from anywhere, any device and any care setting. By providing physicians greater flexibility and portability in choosing appropriate workflows and devices, 3M Fluency Direct frees up more time for patient care and helps drive higher physician adoption.

Seamless interaction with mobile applications

3M Fluency Direct works with third-party mobile applications to include the growing number of productivity enhancing apps clinicians regularly use. This provides physicians with an integrated, top-quality speech experience across desktops, smart devices and mobile apps to expedite medical communication and patient care.

Higher adoption and in-house services

An integral part of our solutions, our team of in-house clinical documentation specialists helps you optimize Solventum technology for the highest level of utilization and efficiency gains in your EHR. Their expertise with 3M Fluency Direct and more than 250 EHRs enables them to deliver at-the-elbow coaching and system customization to enhance the physician experience, supporting higher adoption and use. Our goal is to create time to care by improving physician workflows and efficiency.

While there’s much our front-end speech technology can do to help maximize efficiency and minimize disruptions for clinicians, its full potential can only be realized when clinicians embrace the technology and use it consistently. That’s when organizations can experience real return on investment.

Pathway to more automated workflows

3M Fluency Direct is the foundational solution that supports incremental innovation and automation to more advanced conversational AI and ambient intelligence powered workflows, including our ambient clinical documentation solution.

Simplify health care from capture to code

3M Fluency Direct is part of a suite of AI-powered solutions designed to streamline processes from documentation capture to coding. Our time saving tools can help physicians efficiently capture the complete patient story the first time around – reducing administrative burden and preventing burnout.

Fluency Direct

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“My co-workers are spending less time in the EHR, where they are no longer tied to the chart. Now they spend more time researching patient charts before an appointment, more time with the patient, more time with their families or with a hobby.”

Dr. Damon Dietrich
Chief medical information officer at LCMC Health

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